The ambition to achieve total customer satisfaction and to be amongst the best in the industry unites all the companies and employees of the Winterthur Group. Besides steadfast innovative drive, the ambition includes the lasting commitment to quality, the environment and occupational safety.

Winterthur achieves these ambitious goals with an integrated quality management system that is optimally designed for the company’s processes. Its effectiveness is subject to the regular inspection and certification of internationally recognised and reputable certification institutes. Thanks to intensive cooperation with customers and suppliers, relentless pursuit of improvement and extensive research and development, Winterthur is ready to meet the stiffest challenges both today and tomorrow. With honesty and openness, constant improvement takes place and benefits both customers and the company whilst forging a bright future.
Winterthur is proud that its commitment is recognised by customers who have given the company its preferred supplier status.

Due to their varying pasts and origins (see also History), companies in the group were certified at different times: Rappold-Winterthur in 1996, the entire Wendt group in 1998 and SipNaxos in 2001. Today all members of the group are certified according to ISO 9001 / 2008.
The Winterthur Technology Group’s definition of quality is:

• Safety and reliability for users
• Satisfaction of all customers
• Integration of customers, suppliers and employees
• Clear workflows in controlled and effective processes
• Continuous improvement in all areas
• Openness and the willingness to change
• Documented processes
• Innovative HR management
• Motivated and exceptionally qualified employees
• Continuous research and development
• Sustained supplier development

Winterthur pursues standards that are every bit as high in the implementation of environmental protection and occupational safety standards and lives up to this commitment in deed. Winterthur is certified according to ISO 14001 / 2008 and stands for the following principles:

• Preserving nature for the following generations
• Taking environmental compatibility into account when developing products
• Managing raw-material and energy resources responsibly
• Designing employee-friendly workplaces
• Pomoting occupational health and safety
• Finding sustainable waste-management solutions

One example among many shows its consistent approach: Since as early as 1990, the colleagues at SlipNaxos in Sweden have been installing effective systems for the purification of water and gases and the reduction of noise, making it possible to reduce emissions by 60 %.
Out of consideration for the following generations, customers and employees, we will continue down this path and will fight with commitment and innovations for higher quality and better environmental protection.